Legal
Privacy Policy
How Cave31 handles account, profile, enquiry and platform information.
- Document Name
- Privacy Policy
- Effective Date
- September 9, 2026
- Last Updated
- September 9, 2026
Information We Collect
- Account registration information.
- Profile information.
- Contact information.
- Professional role and profile information.
- Artwork Listing information.
- Enquiry and Offer information.
- Communication preferences.
- Support or grievance information.
- Information required for legal, compliance, tax, accounting or security purposes.
Cave31 may also collect technical information related to use of the Platform, such as device, browser, session, security and log information.
Public Professional Profile Information
Professional profile information that a Professional User submits for public display may be shown publicly after approval where required by Cave31's moderation process.
Public profile information may include name, profile photo, headline, location, professional roles, short introduction, selected links, practice areas, artwork Listings, editorial content and other approved public-facing information.
Private account, compliance, tax and non-public contact data should not be treated as public profile information merely because the User is a Professional User.
Artwork, Enquiries and Offers
Artwork and Listing information may be used to operate the Platform, review and moderate Listings, display approved public Listings, support enquiries or Offers, maintain gallery records and protect Cave31's legal interests.
Cave31 may process enquiry and Offer information to transmit or manage enquiries, notify relevant Users, support negotiation workflows, prevent abuse or fraud, resolve disputes, maintain business records and comply with applicable law.
Purposes of Processing
- Operate accounts and Platform features.
- Provide discovery, enquiry, negotiation and professional services.
- Review, moderate and approve content.
- Communicate with Users.
- Provide customer support.
- Handle complaints and grievances.
- Maintain security and prevent abuse.
- Comply with legal and regulatory obligations.
- Maintain business, tax, accounting and audit records.
- Send marketing communications where permitted.
Cookies, Providers and Retention
Cave31 may use cookies or similar technologies for account sessions, security, preferences, analytics and Platform functionality.
Cave31 may share information with service providers who support hosting, storage, communications, analytics, security, moderation, professional operations, accounting or other business functions. Service providers should process information only for authorized purposes and subject to appropriate safeguards.
Cave31 retains personal information for as long as reasonably necessary for the purposes described in this Policy, including account operation, professional services, enquiries, legal compliance, dispute handling, security, audit and legitimate gallery/history records.
Security and User Rights
Cave31 uses reasonable safeguards designed to protect personal information from unauthorized access, loss, misuse or alteration. No online service can guarantee absolute security.
Users may request access, correction, update or other handling of their personal information as permitted by applicable law. Users are responsible for keeping account and contact information accurate. Marketing communications must comply with applicable consent and opt-out requirements.
Grievance and Contact
- Grievance contact: To complete
- General contact: To complete
- Customer support: To complete